Star Sewing Machines Trading LLC values and esteems the privacy of the people we deal with. Star Sewing Machines Trading LLC is committed to safeguard your privacy and conforming with the Privacy laws and regulations.
This Privacy Policy (Policy) describes how we gather, store, use and release your personal information, and how we maintain the quality and safety of your personal information.
What is personal information?
This includes any data or information, about an individual or Organization who is reasonably identifiable. In general words, this includes information and / or an opinion that personally identifies someone either directly i.e. by name or indirectly.
What personal information do we collect?
The information we may collect about you mainly depends on the form of your dealings with us or what you opt to share with us.
The information we collect may include:
- Name;
- Mailing or street address;
- Date of birth;
- Email address;
- Phone number
How do we collect your personal information?
We gather your personal information directly from you in circumstances when you:
- Interact with us over the phone, in person, online,
- participate in surveys or questionnaires, attend a Star Sewing Machines Trading LLC event, subscribe to our mailing list
- apply for a position with us as an employee, sub- agent, creditor as the case may be.
How do we use your personal information?
We use personal information for various purposes in connection with our functions and activities, including the following:
- Provide you with info or facilities that you request;
- Supply to you a more custom-made know-how and service offering;
- Expand the value of the services we offer;
- Core administrative purposes;
- Research & Marketing purposes;
How do we safeguard your personal information?
Star Sewing Machines Trading LLC will take equitable steps to make certain that the personal information that we possess about you is kept confidential and safe, including by:
- Having a strong physical security of our premises, record database;
- Taking adequate measures to restrict access to only need to know basis;
- Having scientific measures in place (for example, anti-virus software, fire walls etc.
Disclosure of personal information to third parties
We may release your personal information to third parties in accordance with this Policy in situations where you would reasonably expect us to disclose your information. For instance, we may opt to divulge your personal information to:
- Our third-party IT or other service providers;
- Our marketing services providers;
- Our professional / Legal advisors;
Transfer of personal information overseas
Some of the third-party service providers we disclose personal information to may be based overseas. Where we disclose your personal information to third parties outside the countries of our presence, we will take equitable steps to make sure that data security and adequate privacy practices are maintained.
Online activity
Cookies
The Star Sewing Machines Trading LLC website uses cookies. These cookies identify when your device has visited our website, so we can differentiate you from other users. This advances your experience and the Star Sewing Machines Trading LLC website
We use cookies not to identify you but to improve your experience on our website. you can amend the settings on your internet browser If you do not wish to use the cookies so that it will not automatically download cookies. However, this might affect your browsing experience of our site.
Website analytics
Our website uses analytics services to help us better understand visitor traffic, so we can improve our services. Though this data is mostly unspecified, it is likely that under certain conditions, we may connect it to you
Direct marketing
We may send you direct marketing information about our services or events that we consider appropriate you’re your interest to you if you have requested to receive such information. These communications may be sent in several forms, including mail, SMS, fax and email, in accordance with applicable marketing policy.
You may opt to stop receiving marketing communications from our side at any time by following the instructions to “unsubscribe” mentioned in the relevant communications or by reaching us using the information stated in“contactus section”.
Retention of personal information
We will not usually retain your personal information for a period longer than required. In most of the cases, this means that we will only retain your personal information for the duration of your relationship with us unless we are required to retain your personal information to comply with our policies, applicable tax or corporate laws, i.e. record-keeping obligations etc.
How to retrieve and rectify your personal information
Star Sewing Machines Trading LLC will strive to keep your personal information correct, comprehensive and updated. If you wish to make a request to access and / or correct the personal information we hold, you should lodge a request by contacting us and we will typically respond within 15 days.
Links to third party sites
Star Sewing Machines Trading LLC website may contain links to websites operated by third parties. If you opt to access any third party website linked through our website, some personal information may be obtained by that third party websites. We make no representations or warranties in relation to the privacy practices of any third party provider or website and we are not accountable for the privacy policies or the contents of any third party website.
Inquiries and complaints
For complaints about how Star Sewing Machines Trading LLC process, handles or manages your personal information, please contact us on star@starsew.com Trading LLC contact. We may require proof of your identity and full details of your request before we can handle your complaint. Star Sewing Machines Trading LLC will respond to your complaint within 15 days. We will not always be obligated to resolve a complaint to everyone’s contentment.
How to contact us
For any question or concern regarding our handling of your personal information or this Policy, you may contact us by sending Email to star@starsew.com or by calling us at +971 42679444
This Policy was last updated on: 20-May-2022